Quality staff vital for improving adult social care sector

Andrea Sutcliffe, chief executive and registrar of the Nursing and Midwifery Council

Recruiting and retaining capable, valued and supported members of staff is critical to achieving high-quality care, a series of case studies has revealed. The Care Quality Commission (CQC)’s Driving Improvement: case studies from adult social care sector report explored how services have managed to turn around their rating from Inadequate to Good. Observing improvements made…

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